SHIPPING POLICY
Delivery Location
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Items offered in this website are available for shipping to addresses in the UAE only.
Delivery Time
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Expected delivery time is within 7-10 working days. Working days mean Mondays to Saturdays. We do not ship on holidays or Sundays.
Shipping Costs
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A fee of AED 30 is charged for all orders across the UAE.
Damaged Items in Transport
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If there is any damage to the packaging or to the item itself, please contact us immediately.
Questions
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If you have any questions about delivery or shipment, please contact us via WhatsApp or send an email to info@thecaramelboutique.com
RETURN & EXCHANGE POLICY
1) We accept returns and exchange for damaged items or incorrect size.
2) Refunds are not available.
3) To request for return and exchange, kindly contact us via WhatsApp or send an email to info@thecaramelboutique.com and we will get in touch with you as soon as possible. Please remember to include the following information in your email: name, contact number, order number, and proof of wrong or damaged item for return (for returns).